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Manage support tickets and client requests
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Support Tickets
Showing 5 of 5 tickets
Ticket | Client | Assignee | Status | Priority | SLA | Last Update | Actions |
---|---|---|---|---|---|---|---|
TK-001 Email server connectivity issues Email | Acme Corp John Doe | SJSarah Johnson | In Progress | High | On Track | 2024-01-08 14:30 | |
TK-002 Printer not connecting to network Hardware | Tech Solutions Inc Jane Smith | MDMike Davis | Open | Medium | At Risk | 2024-01-08 10:15 | |
TK-003 VPN access issues for remote workers Network | Global Industries Bob Wilson | SJSarah Johnson | Resolved | High | Met | 2024-01-07 15:30 | |
TK-004 Software installation request - Adobe Creative Suite Software | StartupXYZ Alice Brown | TCTom Chen | Open | Low | On Track | 2024-01-07 09:10 | |
TK-005 Server maintenance - Database backup failure Server | Manufacturing Co David Lee | MDMike Davis | In Progress | High | On Track | 2024-01-08 12:45 |