Reports & Analytics
Comprehensive business intelligence and performance metrics
Total Revenue
$58,240
+5.5% from last month
SLA Compliance
97%
+1% from last month
Client Satisfaction
4.8
+0.2 from last month
Team Utilization
90%
-2% from last month
Ticket Volume & Resolution Trends
Monthly ticket creation and resolution rates
SLA Performance
Service level agreement compliance by priority
High Priority
95%
Medium Priority
98%
Low Priority
99%
Ticket Categories
Distribution of support requests by category