OptiSolutions

Management Portal

Management Dashboard

Welcome to OptiSolutions Management Portal

Open Tickets
23

+2 from yesterday

Active Projects
8

3 due this week

Active Clients
47

+3 new this month

Hours This Week
156

+12% from last week

Client Portal Access
Experience the portal from your clients' perspective

The client portal allows your customers to submit tickets, view service status, and manage their support requests independently.

Recent Tickets
Latest support requests from clients
TK-001
High

Acme Corp

Email server down

In Progress

John Smith

TK-002
Medium

Tech Solutions

Printer connectivity

Open

Sarah Johnson

TK-003
High

Global Industries

VPN access issues

Resolved

Mike Davis

TK-004
Low

StartupXYZ

Software installation

Open

Lisa Chen

Active Projects
Current project status and progress

Network Infrastructure Upgrade - Acme Corp

On Track
75% completeDue: 2024-01-15

Cloud Migration - Tech Solutions

In Progress
45% completeDue: 2024-02-01

Security Audit - Global Industries

Nearly Complete
90% completeDue: 2024-01-10
Quick Actions
Common management tasks and shortcuts