Service Status
Monitor the health and performance of your IT services
Overall Uptime
99.8%
Last 30 days
Active Services
12
All systems monitored
Current Incidents
0
No active incidents
Avg Response Time
13ms
Excellent performance
Core IT Services
Real-time status of your critical business services
Email Services
Operational
Microsoft Exchange & Office 365
Uptime: 99.9%Response: 15ms avgLast incident: None in 30 days
Network Infrastructure
Operational
Internet, WiFi, and internal network
Uptime: 99.8%Response: 8ms avgLast incident: Minor slowdown on Jan 5
Cloud Services
Maintenance
File storage, backup, and cloud applications
Uptime: 98.5%Response: 25ms avgLast incident: Scheduled maintenance in progress
Security Systems
Operational
Firewall, antivirus, and threat protection
Uptime: 100%Response: 5ms avgLast incident: None in 90 days
Device Health
Status of managed devices in your organization
Workstations & Laptops
42 of 45 online
Healthy
93%
Mobile Devices
26 of 28 online
Healthy
93%
Printers
11 of 12 online
Warning
92%
Servers
6 of 6 online
Healthy
100%
Scheduled Maintenance
Upcoming service windows and planned work
Cloud Infrastructure Upgrade
Scheduled
Date: January 15, 2024
Time: 2:00 AM - 4:00 AM EST
Impact: Brief interruption to file access
Security System Update
Maintenance
Date: January 18, 2024
Time: 1:00 AM - 2:00 AM EST
Impact: No expected downtime
Service Level Agreement (SLA)
Your current service commitments and performance metrics
Response Time SLA
2 hours
Current avg: 1.2 hours
Resolution Time SLA
24 hours
Current avg: 18 hours
Uptime SLA
99.5%
Current: 99.8%
Need Help?
Contact support if you're experiencing service issues